English

Client Strategist / Customer Success Manager

Match2one

Want to be part of a talented international startup team, develop your digital sales skills and shake up the AI-driven programmatic advertising industry?
Have a look!

This is a unique opportunity to get in early and work alongside a world-class team of entrepreneurs, with a fast-growing startup, offering tons of freedom and responsibility. At Match2One we value pro-activity, enthusiasm and creativity. As a young and growing company, no day is the same and tasks within a small team are constantly changing.

Be a part of changing the programmatic landscape the way we know it, in a fast-paced environment with explosive career growth opportunities. We offer the right candidate opportunities for future employment with equity, and a competitive salary.

Location?
This role will be based in central Stockholm, Sweden (Stureplan 6) – Match2One’s HQ.

We are currently looking for a Client Strategist / Customer Success Manager

What will you do?
Match2One is seeking a highly motivated individual to join our fast-growing company.
Based in central (as central as you can get 😎) Stockholm, you will be covering a wide role within client management and campaign management / Ad-ops.

What the role includes:
Key Account Management;
Customer Concern Resolution
Understand campaign/client issues and distribute resolution tasks among the team
Campaign strategy and implementation
Conceptualize and implement campaign strategies across a wide variety of verticals (gambling/e-commerce/finance)
Upsell clients who have the potential to increase their monthly budgets
Custom Reporting
Conceptualize custom reports and activate appropriate team members to help with production
Optimization Advice
Go through current campaigns and suggest strategic improvements to increase results

Ad-ops / Account Management;
Day-to-day client operations and campaign management, including identifying technical blockers like pixel installation issues.
Plan and execute programmatic campaigns and strategies across our entire customer portfolio.
Day-to-day, proactive, account operations (Ad-ops);
Budget allocation
Pixel issue resolution
Basic technical troubleshooting
Invoicing

Portfolio management;
Identify potential campaign issues/blockers and work with tech support/client strategist to solve the issues
Day-to-day communication and client support, including chat support, email and meetings.
Strategic planning and execution;
The candidate is expected to be self-sufficient in managing accounts - including budget planning, invoicing, and strategic programmatic campaign management.

What skill set is needed?
- Excellent client- and marketing strategist skills.
- Excellent Swedish and English including both written and verbal communication.
- Strong organizational and prioritization skills.
- Ability to meet and exceed clients expectations.
- 3+ years of digital media experience is beneficial, (programmatic is a plus).

About Match2One 🚀
Match2One was founded in 2015 with the mission to democratize and make programmatic advertising accessible for small-medium businesses and media agencies worldwide.
We have developed a self-service programmatic platform to help companies of all sizes achieve more with their marketing without the need of extensive resources, like knowledge, budget, or time.
Match2One’s state of the art AI delivers fully automated campaigns for 1000’s of businesses across 40+ markets.
If this sounds like an opportunity for you, don’t hesitate to reach out! We’d love to speak with you.

Application
In this recruitmentprocess we collaborate with Talent&Partner.
We invite candidates for interviews on an ongoing basis, so please do not hesitate to send your application.
Apply by sending your CV and cover letter.
work@talentpartner.seor press Apply

Undrar du något?
Kontakta oss gärna:

Sabine Andersdotter
Founder & CEO

0702295353
sabine.andersdotter@talentpartner.se

Or, know someone who would be a perfect fit? Let them know!